What type of payment do you accept?
The payment of the orders can be made through the following methods:
- Credit card
How much is the shipping?
The shipping price depens to the quantities and weight of each order.
How long does shipping take?
The delivery time depends on each item and its production process.
How can I check the status of my order?
To check the status of your order you can contact us at: firstname.lastname@example.org
Do you have a customer service?
For any questions contact us at email@example.com
Are returns allowed?
Items can be returned as long as the order has not been personalized.
How can I contact with you?
You can contact us at firstname.lastname@example.org
What should I do if the product arrives damaged durning transport?
If there is any problema with the status of an item you can report it to email@example.com and we will contact you as soon as posible to solve any problem and give you a solution.
Can I cancel my order?
The order can be canceled as long as it is not a personalized order. In the case of being personalized, to be able to cancel the order, it must not have entered into production.
Will an item be back in stock?
Most items will come back in stock, depending on the demand. For more information on a specific product email: firstname.lastname@example.org
How long can I keep the articles in my shopping cart?
The items are stored in the shopping cart for a short period of time, so that you can reserve the stock while you make your purchase. If you want to save a product so that you can find it later, use the favorites list.
How long can I keep the articles in my Favorites list?
You can keep your articles in your favorite list indefinitely.